Royalty Carpet & Upholstery Cleaning has been a family business since 1986. Robert Winchell opened Royalty Carpet & Upholstery Cleaning in 1986 after retiring from the Air Force in Merced, California. In 2010 his son, Craig Winchell, took over the family business and renamed the company to Royalty Carpet & Tile Cleaning, which modernizes the company name while keeping up with the flooring trend of hard surfaces.
It's important to Royalty Carpet & Tile Cleaning to continue to focus on our customers and to treat each person and each job as a unique opportunity to establish a long term relationship. With over 32 years in the business, we couldn't have done it without our wonderful customers!! Our company mission statement, "personalized service, committed to excellence" applies to everything that we do and adds value to every job. We take our time to listen to you in order to find the best solution. Each job is unique and we bring our wealth of knowledge and experience to make sure that you are happy!
I have been active in Royalty Carpet & Tile Cleaning as the office manager now for over ten years! (How time flies!!) I began helping them in the office while I finished up my business degree at the UC Merced. Before that, I was a Supervisor for the Housing Choice Voucher Program for the Housing Authority of the County of Merced. Currently, I have been concentrating on promoting Royalty Carpet & Tile Cleaning in the social media outlets, building this website, and finding ways to efficiently modernize our systems while retaining a simple and customer friendly way of doing business. I LOVE technology, but I also LOVE people, so I like to make sure that everyone is happy!